We’ve put together helpful resources on injury management and return to work best practice to support you through your workers' compensation journey. Choose your sector below to access specific forms, guides, tools and links.
Find the tools you need easily
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Public sector
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Private sector
Resources for Government agencies
Claims
Payments
Health and wellbeing
Guides
Resources for public sector workers
Claims
Payments
Health and wellbeing
Guides
Resources for private sector employers and workers
Claims
Payments
Health and Wellbeing
Guides
Have you been injured at work? Find out what’s involved in the workers' compensation process and what you’ll need to do to make a claim.
We focus on the health and wellbeing of workers
As part of our commitment to building thriving workplaces, we’ve developed a dedicated space for employers and workers to support mentally healthy work environments.
Access our research and guides, which include practical tips, insights and checklists.
Support at each step of your journey
Working in partnership with employers to deliver the best possible outcomes
Whether you have questions about your role as an employer, what to expect during the claims process, or how you can support your worker’s recovery, we’re here to help.
The claims process
If an employee has been injured in your workplace and you’re making a workers' compensation claim for the first time, watch our simple step by step video which takes you through the claims process.
Return to work
If you’ve had a recent workers' compensation claim in your workplace, this video provides simple and clear information on how as an employer you can support your worker’s recovery.
Supporting your recovery and return to work journey
You don’t have to be fully recovered to return to work. Our goal is to help you get the treatment you need and return to the workplace as soon as you’re medically fit to do so.
Your journey – How we support you
Watch our video to learn more about the workers' compensation process and how we support your return to work when you’re able.
Your cover – Receiving payments
Watch our video to find out how we work hard to determine what compensation you’re legally entitled to so that you can focus on your recovery.
Your health first – Treatment
Getting the treatment you need and being actively involved in your recovery may help you return to health sooner. Watch our video on how we help you get the treatment you need.
Moving forward – Your recovery
You’re more likely to have better physical and social outcomes when you recover at work. Watch our video to find out more about how we’ll support you.
Training and courses
Our training helps build the skills and knowledge to help make your workplace safer, improve workers' compensation efficiencies and manage injuries and claims more effectively.
We also offer a range of training courses with Certified Insurance Professional (CIP) points.
We're here to help
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