It’s money that people may have forgotten about but is still owed to them. For example, if we pay your claim by cheque, and it’s not deposited, over time it may become unclaimed money. This can also happen if we don’t have the correct bank details to process your payment by electronic funds transfer (EFT).
Unclaimed Money
How to find out if you have unclaimed money
What is unclaimed money?
Where to claim your money
We follow a process to send unclaimed money to the relevant state authority. Each state authority has an unclaimed money program that can help payees find their money. If you’re one of our payees, we’ll send you the details in an email or a letter.
Who do I contact?
If we don’t have your unclaimed money, you can claim it from the relevant state authority. To find out how, give us a call on 1300 805 036 or visit the websites below:
If your state or territory isn’t listed above, give us a call or visit Revenue NSW for further details.
How will I know which state authority to contact?
We’ll send you an email or a letter to let you know which state authority we’ve sent your money to. Otherwise, you can give us a call and we’ll be happy to help.
If you call us, we might ask you for some details to verify your identity. This is to confirm we’re speaking to the right person. Remember, we’ll never ask you for your passwords over the phone or by email. For information about protecting yourself from scams, visit our scam awareness page.
Our unclaimed money register
We keep a register for unclaimed money, as required by law. This is especially useful if you bought a policy or signed a contract with Allianz while living in South Australia. To check if your name is on our register, just give us a call or visit your local Allianz office.
Unclaimed money questions?
Call us Monday to Friday, 8:30 AM to 5:00 PM AEST.
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Allianz acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live and work across Australia. We pay our respect to First Nations Elders past and present.
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